Privacy Policy
Learn about how we collect, protect, and use your personal information
1. Introduction
RUWAD STORE is operated by DANPAY LTD, a company registered in the United Kingdom with company number 17078580. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
2.1 Personal Data You Provide
- Identity Data: First name, last name, username or similar identifier.
- Contact Data: Email address, phone number, and billing address.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
2.2 Automated Data Collection
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products and services.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly.
- Preference Cookies: Remember your preferences and settings.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Track visitors across websites for marketing purposes.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Maintain your session while logged in | Session |
| Language Preference | Remember your language selection | 1 year |
| Analytics | Track website usage | 2 years |
4. Payment Processing
We use Stripe as our payment processor. When you make a purchase, your payment information is securely transmitted directly to Stripe. We do not store your credit card details on our servers.
Stripe's privacy policy can be found at: https://stripe.com/privacy
5. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your orders including managing payments.
- To manage our relationship with you.
- To improve our website, products, and services.
- To recommend products that may interest you.
- To comply with legal obligations.
6. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Who provide IT and system administration services.
- Payment Processors: Such as Stripe to process your payments.
- Professional Advisers: Including lawyers, bankers, auditors and insurers.
- Legal Requirements: If required by law or to protect our rights.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and legal purposes.
8. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent at any time.
To exercise any of these rights, please contact us at: support@store.ruwad.ps
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
12. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date at the top of this page.
13. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: support@store.ruwad.ps
- Phone: +44 7988 504007
- Address: 128 City Road, London, EC1V 2NX, UNITED KINGDOM